{"id":3506,"date":"2026-05-21T07:20:21","date_gmt":"2026-05-21T07:20:21","guid":{"rendered":"http:\/\/localhost\/svn\/staging83\/stg_giaweb_v2_1\/?page_id=3506"},"modified":"2026-06-25T03:50:37","modified_gmt":"2026-06-25T03:50:37","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/10stg83.tech-titan.com\/stg_giaweb_v2_1\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"

[vc_section full_width=”stretch_row” el_class=”gia-wpb-section gia-hero-split gia-contact-hero”][vc_row equal_height=”yes” content_placement=”middle”][vc_column width=”7\/12″ el_class=”gia-hero-copy”][tm_heading tag=”h6″ text_transform=”uppercase” text_color=”custom” custom_text_color=”#ffffff” font_size=”lg:14″]Contact GIA[\/tm_heading][tm_spacer size=”lg:18″][tm_heading tag=”h1″ custom_google_font=”” text_color=”custom” custom_text_color=”#ffffff” font_size=”xs:28;sm:34;md:44;lg:52″ line_height=”1.08″]Get the right person into the conversation faster.[\/tm_heading][tm_spacer size=”lg:24″][tm_heading tag=”div” text_color=”custom” custom_text_color=”#eaf3ff” font_size=”lg:19″ line_height=”1.68″]Ask about Bitdefender products, renewals, support direction, business security, or partnership opportunities. The form and contact paths below keep your message clear.[\/tm_heading][tm_spacer size=”lg:34″][vc_btn title=”Send a message” style=”gradient” size=”lg” i_align=”right” i_icon_fontawesome=”fa fa-solid fa-paper-plane” add_icon=”true” link=”url:%23contact-form|title:Send%20a%20message”][vc_btn title=”WhatsApp us” style=”outline” color=”white” size=”lg” link=”url:https%3A%2F%2Fwa.me%2F6281546022399|title:WhatsApp%20us|target:_blank”][\/vc_column][vc_column width=”5\/12″ el_class=”gia-hero-panel”][tm_grid equal_height=”1″ el_class=”gia-route-grid” columns=”xs:1;sm:1;lg:1″ column_gutter=”lg:24″ row_gutter=”lg:24″][tm_box_icon style=”02″ icon_type=”fontawesome5″ icon_fontawesome5=”fa-solid fa-shield-halved” heading=”Product guidance” text=”Choose or renew the right Bitdefender product.”][tm_box_icon style=”02″ icon_type=”fontawesome5″ icon_fontawesome5=”fa-solid fa-life-ring” heading=”Support direction” text=”Find the right next step for existing users.”][tm_box_icon style=”02″ icon_type=”fontawesome5″ icon_fontawesome5=”fa-solid fa-handshake” heading=”Business inquiry” text=”Start a solution, reseller, or partner discussion.”][\/tm_grid][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_column_text]<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_section full_width=”stretch_row” el_class=”gia-wpb-section gia-soft-section gia-contact-routes”][vc_row][vc_column][tm_heading style=”modern” tag=”h6″ align=”center” text_color=”custom” custom_text_color=”#086ad8″]Choose a route[\/tm_heading][tm_spacer size=”lg:16″][tm_heading tag=”h2″ align=”center” font_size=”xs:32;sm:38;md:42;lg:46″ line_height=”1.12″]Choose the contact path that best matches your request.[\/tm_heading][tm_spacer size=”lg:34″][tm_grid equal_height=”1″ el_class=”gia-route-grid” columns=”xs:1;sm:2;lg:3″ column_gutter=”lg:24″ row_gutter=”lg:24″][tm_box_icon style=”02″ icon_type=”fontawesome5″ icon_fontawesome5=”fa-solid fa-shield-halved” heading=”Product and purchase guidance” text=”Choose this path for product comparison, license fit, availability, and renewal questions.” button=”url:%23contact-form|title:Ask%20about%20products”][tm_box_icon style=”02″ icon_type=”fontawesome5″ icon_fontawesome5=”fa-solid fa-life-ring” heading=”Existing customer support direction” text=”Choose this path when you already use Bitdefender and need the right renewal or support next step.” button=”url:%23contact-form|title:Request%20support%20direction”][tm_box_icon style=”02″ icon_type=”fontawesome5″ icon_fontawesome5=”fa-solid fa-handshake” heading=”Business or partner conversation” text=”Choose this path for cybersecurity projects, reseller questions, procurement, and solution scoping.” button=”url:%23contact-form|title:Start%20a%20business%20inquiry”][\/tm_grid][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_column_text]<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_section full_width=”stretch_row” el_id=”contact-form” el_class=”gia-wpb-section gia-white-section gia-contact-form-section”][vc_row equal_height=”yes” content_placement=”top”][vc_column width=”5\/12″ el_class=”gia-contact-details-column”][tm_heading style=”modern” tag=”h6″ text_color=”custom” custom_text_color=”#086ad8″]Contact details[\/tm_heading][tm_spacer size=”lg:16″][tm_heading tag=”h2″ font_size=”xs:32;sm:38;md:42;lg:46″ line_height=”1.12″]Reach us through the channel that fits your request.[\/tm_heading][tm_spacer size=”lg:22″][tm_grid equal_height=”1″ el_class=”gia-route-grid” columns=”xs:1;sm:1;lg:1″ column_gutter=”lg:24″ row_gutter=”lg:24″][tm_box_icon style=”02″ icon_type=”fontawesome5″ icon_fontawesome5=”fa-solid fa-location-dot” heading=”Office” text=”Ruko Mangga Dua Square, Blok E No. 30, North Jakarta City, Jakarta 14420″][tm_box_icon style=”02″ icon_type=”fontawesome5″ icon_fontawesome5=”fa-solid fa-envelope” heading=”Email” text=”Support-BD@gia.co.id” button=”url:mailto%3ASupport-BD%40gia.co.id|title:Send%20email”][tm_box_icon style=”02″ icon_type=”fontawesome5″ icon_fontawesome5=”fa-solid fa-phone” heading=”Phone Support” text=”+62 21 3973 6366 (24\/7)” button=”url:tel%3A%2B622139736366|title:Call%20GIA”][tm_box_icon style=”02″ icon_type=”fontawesome5″ icon_fontawesome5=”fa-brands fa-whatsapp” heading=”WhatsApp” text=”+62 815 4602 2399″ button=”url:https%3A%2F%2Fwa.me%2F6281546022399|title:WhatsApp%20GIA|target:_blank”][\/tm_grid][tm_spacer size=”lg:22″][vc_row_inner el_class=”gia-map-panel”][vc_column_inner][tm_heading custom_google_font=”” align=”center” font_size=”lg:24″ line_height=”1.25″]Ruko Mangga Dua Square[\/tm_heading][tm_spacer size=”lg:8″][tm_heading tag=”div” custom_google_font=”” align=”center” text_color=”custom” custom_text_color=”#5f6d82″ font_size=”lg:16″ line_height=”1.6″]Jl. Gunung Sahari Raya No. 1, RT.11\/RW.6, Ancol, Pademangan, North Jakarta City[\/tm_heading][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”7\/12″ el_class=”gia-contact-form-column”][tm_heading style=”modern” tag=”h6″ text_color=”custom” custom_text_color=”#086ad8″]Send a message[\/tm_heading][tm_spacer size=”lg:16″][tm_heading tag=”h2″ font_size=”xs:32;sm:38;md:42;lg:46″ line_height=”1.12″]Tell us what you need.[\/tm_heading][tm_spacer size=”lg:14″][tm_heading tag=”div” text_color=”custom” custom_text_color=”#5f6d82″ font_size=”lg:17″ line_height=”1.7″]Share your product, renewal, support, or business question. The form is aligned for a clear two-column input flow on desktop and a single-column flow on mobile.[\/tm_heading][tm_spacer size=”lg:24″][tm_contact_form_7 id=”3505″][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_column_text]<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_section full_width=”stretch_row” el_class=”gia-wpb-section gia-dark-section gia-contact-cta”][vc_row equal_height=”yes” content_placement=”middle”][vc_column width=”7\/12″ el_class=”gia-hero-copy”][tm_heading tag=”h2″ text_color=”custom” custom_text_color=”#ffffff” font_size=”xs:32;sm:38;md:42;lg:46″ line_height=”1.14″]Prefer a direct channel?[\/tm_heading][tm_spacer size=”lg:16″][tm_heading tag=”div” text_color=”custom” custom_text_color=”#eaf3ff” font_size=”lg:18″ line_height=”1.7″]Email, phone, and WhatsApp are available for product guidance, renewal questions, and business inquiries.[\/tm_heading][\/vc_column][vc_column width=”5\/12″ el_class=”gia-action-row”][vc_btn title=”Email Support-BD@gia.co.id” style=”gradient” size=”lg” i_align=”right” i_icon_fontawesome=”fa fa-solid fa-envelope” add_icon=”true” link=”url:mailto%3ASupport-BD%40gia.co.id|title:Email%20GIA”][vc_btn title=”WhatsApp GIA” style=”outline” color=”white” size=”lg” link=”url:https%3A%2F%2Fwa.me%2F6281546022399|title:WhatsApp%20GIA|target:_blank”][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section full_width=”stretch_row” el_class=”gia-wpb-section gia-hero-split gia-contact-hero”][vc_row equal_height=”yes” content_placement=”middle”][vc_column width=”7\/12″ el_class=”gia-hero-copy”][tm_heading tag=”h6″ text_transform=”uppercase” text_color=”custom” custom_text_color=”#ffffff” font_size=”lg:14″]Contact GIA[\/tm_heading][tm_spacer size=”lg:18″][tm_heading tag=”h1″ custom_google_font=”” text_color=”custom” custom_text_color=”#ffffff” font_size=”xs:28;sm:34;md:44;lg:52″ line_height=”1.08″]Get the right person into the conversation faster.[\/tm_heading][tm_spacer size=”lg:24″][tm_heading tag=”div” text_color=”custom” custom_text_color=”#eaf3ff” font_size=”lg:19″ line_height=”1.68″]Ask about Bitdefender products, renewals, support direction, business security, or partnership opportunities. The form and contact paths below keep your message clear.[\/tm_heading][tm_spacer size=”lg:34″][vc_btn title=”Send a message” style=”gradient” size=”lg” i_align=”right” i_icon_fontawesome=”fa fa-solid fa-paper-plane” add_icon=”true” link=”url:%23contact-form|title:Send%20a%20message”][vc_btn title=”WhatsApp us” style=”outline” color=”white” size=”lg” link=”url:https%3A%2F%2Fwa.me%2F6281546022399|title:WhatsApp%20us|target:_blank”][\/vc_column][vc_column width=”5\/12″ el_class=”gia-hero-panel”][tm_grid equal_height=”1″ el_class=”gia-route-grid” columns=”xs:1;sm:1;lg:1″ column_gutter=”lg:24″ row_gutter=”lg:24″][tm_box_icon style=”02″ icon_type=”fontawesome5″ icon_fontawesome5=”fa-solid fa-shield-halved” heading=”Product guidance” text=”Choose or renew the right Bitdefender product.”][tm_box_icon style=”02″ icon_type=”fontawesome5″ icon_fontawesome5=”fa-solid fa-life-ring” heading=”Support direction” text=”Find the right next step for existing users.”][tm_box_icon style=”02″ icon_type=”fontawesome5″ icon_fontawesome5=”fa-solid fa-handshake” heading=”Business inquiry” text=”Start a solution, reseller, or partner discussion.”][\/tm_grid][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_column_text] [\/vc_column_text][\/vc_column][\/vc_row][vc_section full_width=”stretch_row” el_class=”gia-wpb-section gia-soft-section gia-contact-routes”][vc_row][vc_column][tm_heading style=”modern” tag=”h6″ align=”center” text_color=”custom” custom_text_color=”#086ad8″]Choose a route[\/tm_heading][tm_spacer size=”lg:16″][tm_heading tag=”h2″ align=”center” font_size=”xs:32;sm:38;md:42;lg:46″ line_height=”1.12″]Choose the contact path that best matches your request.[\/tm_heading][tm_spacer size=”lg:34″][tm_grid equal_height=”1″ el_class=”gia-route-grid” columns=”xs:1;sm:2;lg:3″ column_gutter=”lg:24″ row_gutter=”lg:24″][tm_box_icon style=”02″ icon_type=”fontawesome5″ icon_fontawesome5=”fa-solid fa-shield-halved” heading=”Product and purchase guidance” text=”Choose this path for product comparison, license fit, availability, and renewal questions.” button=”url:%23contact-form|title:Ask%20about%20products”][tm_box_icon style=”02″ icon_type=”fontawesome5″ icon_fontawesome5=”fa-solid fa-life-ring” heading=”Existing customer support direction” text=”Choose this path when you already use Bitdefender and need the right renewal or support next step.” button=”url:%23contact-form|title:Request%20support%20direction”][tm_box_icon style=”02″ icon_type=”fontawesome5″ icon_fontawesome5=”fa-solid fa-handshake” heading=”Business or partner conversation” text=”Choose this path for cybersecurity projects, reseller questions, procurement, and solution scoping.” button=”url:%23contact-form|title:Start%20a%20business%20inquiry”][\/tm_grid][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_column_text] [\/vc_column_text][\/vc_column][\/vc_row][vc_section full_width=”stretch_row” el_id=”contact-form” el_class=”gia-wpb-section gia-white-section gia-contact-form-section”][vc_row equal_height=”yes” content_placement=”top”][vc_column width=”5\/12″ el_class=”gia-contact-details-column”][tm_heading style=”modern” tag=”h6″ text_color=”custom” custom_text_color=”#086ad8″]Contact details[\/tm_heading][tm_spacer size=”lg:16″][tm_heading tag=”h2″ font_size=”xs:32;sm:38;md:42;lg:46″ line_height=”1.12″]Reach us through the channel that fits your request.[\/tm_heading][tm_spacer size=”lg:22″][tm_grid equal_height=”1″ el_class=”gia-route-grid” columns=”xs:1;sm:1;lg:1″ column_gutter=”lg:24″ row_gutter=”lg:24″][tm_box_icon style=”02″ icon_type=”fontawesome5″ icon_fontawesome5=”fa-solid fa-location-dot” heading=”Office” text=”Ruko Mangga Dua Square, Blok E No. 30, North Jakarta City, Jakarta 14420″][tm_box_icon style=”02″ icon_type=”fontawesome5″ icon_fontawesome5=”fa-solid fa-envelope” heading=”Email” text=”Support-BD@gia.co.id” button=”url:mailto%3ASupport-BD%40gia.co.id|title:Send%20email”][tm_box_icon style=”02″ icon_type=”fontawesome5″ icon_fontawesome5=”fa-solid fa-phone” heading=”Phone Support” text=”+62 21 3973 6366 (24\/7)” button=”url:tel%3A%2B622139736366|title:Call%20GIA”][tm_box_icon style=”02″ icon_type=”fontawesome5″ icon_fontawesome5=”fa-brands fa-whatsapp” heading=”WhatsApp” text=”+62 815 4602 2399″ button=”url:https%3A%2F%2Fwa.me%2F6281546022399|title:WhatsApp%20GIA|target:_blank”][\/tm_grid][tm_spacer size=”lg:22″][vc_row_inner el_class=”gia-map-panel”][vc_column_inner][tm_heading custom_google_font=”” align=”center” font_size=”lg:24″ line_height=”1.25″]Ruko Mangga Dua Square[\/tm_heading][tm_spacer size=”lg:8″][tm_heading tag=”div” custom_google_font=”” align=”center” text_color=”custom” custom_text_color=”#5f6d82″ font_size=”lg:16″ line_height=”1.6″]Jl. Gunung Sahari Raya No. 1, RT.11\/RW.6, Ancol, Pademangan, North Jakarta City[\/tm_heading][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”7\/12″ el_class=”gia-contact-form-column”][tm_heading style=”modern” tag=”h6″ text_color=”custom” custom_text_color=”#086ad8″]Send a message[\/tm_heading][tm_spacer size=”lg:16″][tm_heading tag=”h2″ font_size=”xs:32;sm:38;md:42;lg:46″ line_height=”1.12″]Tell us what you need.[\/tm_heading][tm_spacer size=”lg:14″][tm_heading tag=”div” text_color=”custom” custom_text_color=”#5f6d82″ font_size=”lg:17″ line_height=”1.7″]Share your product, renewal, support, or business question. The form is aligned for a clear two-column input flow on desktop and a single-column flow on mobile.[\/tm_heading][tm_spacer size=”lg:24″][tm_contact_form_7 id=”3505″][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_column_text] [\/vc_column_text][\/vc_column][\/vc_row][vc_section full_width=”stretch_row” el_class=”gia-wpb-section gia-dark-section gia-contact-cta”][vc_row equal_height=”yes” content_placement=”middle”][vc_column width=”7\/12″ el_class=”gia-hero-copy”][tm_heading tag=”h2″ text_color=”custom” custom_text_color=”#ffffff” font_size=”xs:32;sm:38;md:42;lg:46″ line_height=”1.14″]Prefer a direct channel?[\/tm_heading][tm_spacer size=”lg:16″][tm_heading tag=”div” text_color=”custom” custom_text_color=”#eaf3ff” font_size=”lg:18″ line_height=”1.7″]Email, phone, and WhatsApp are available for product guidance, renewal questions, and business inquiries.[\/tm_heading][\/vc_column][vc_column width=”5\/12″ el_class=”gia-action-row”][vc_btn title=”Email Support-BD@gia.co.id” style=”gradient” size=”lg” i_align=”right” i_icon_fontawesome=”fa fa-solid fa-envelope” add_icon=”true” link=”url:mailto%3ASupport-BD%40gia.co.id|title:Email%20GIA”][vc_btn title=”WhatsApp GIA” style=”outline” color=”white” size=”lg” link=”url:https%3A%2F%2Fwa.me%2F6281546022399|title:WhatsApp%20GIA|target:_blank”][\/vc_column][\/vc_row][\/vc_section]<\/p>\n","protected":false},"author":1,"featured_media":3770,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3506","page","type-page","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/10stg83.tech-titan.com\/stg_giaweb_v2_1\/wp-json\/wp\/v2\/pages\/3506","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/10stg83.tech-titan.com\/stg_giaweb_v2_1\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/10stg83.tech-titan.com\/stg_giaweb_v2_1\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/10stg83.tech-titan.com\/stg_giaweb_v2_1\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/10stg83.tech-titan.com\/stg_giaweb_v2_1\/wp-json\/wp\/v2\/comments?post=3506"}],"version-history":[{"count":40,"href":"https:\/\/10stg83.tech-titan.com\/stg_giaweb_v2_1\/wp-json\/wp\/v2\/pages\/3506\/revisions"}],"predecessor-version":[{"id":4157,"href":"https:\/\/10stg83.tech-titan.com\/stg_giaweb_v2_1\/wp-json\/wp\/v2\/pages\/3506\/revisions\/4157"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/10stg83.tech-titan.com\/stg_giaweb_v2_1\/wp-json\/wp\/v2\/media\/3770"}],"wp:attachment":[{"href":"https:\/\/10stg83.tech-titan.com\/stg_giaweb_v2_1\/wp-json\/wp\/v2\/media?parent=3506"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}